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<p data-start="66" data-end="200" id="isPasted">Your refund amount will be the value of your order, minus the original shipping fee, return shipping costs, and any applicable duties.</p>

Your refund amount will be the value of your order, minus the original shipping fee, return shipping costs, and any applicable duties.

How are refunds calculated?

Returns and Refunds

How do I start a return?

Do you offer exchanges?

When will I be refunded?

EU Right of Withdrawal

Why is a National ID or Tax ID required for some returns?

Where will I receive my gift card refund?

How do I return an order that includes free gifts?

How do I know my order is confirmed?

Can I change or cancel my order?

When will my order be shipped if one of the items is on pre-order?

Will I have to pay duties or taxes on my order?

Do you offer gift wrapping?

Clearpay FAQ

Ordering

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Where is my parcel?

Do you ship worldwide?

Are prices inclusive of tax and duties?

Shipping and Delivery

United Kingdom

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Europe

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Rest of the World

Shipping Costs

Where are your products made and by who?

How do I know what size to order?

Product and Sizing

What should I do if my order is missing an item?

What should I do if I received a faulty item?

Order Issues

How can I find out when a product is back in stock?

Restocks

How are refunds calculated?Updated 7 months ago